At Teeb.pk, we take immense care in sourcing and packaging our dates to ensure they reach you in perfect condition. Due to the perishable nature of the product, our return policy is specific and designed for your protection.

We accept returns and offer a full refund or replacement only under the following condition:

  • The dates are confirmed to be spoiled or have developed fungus upon your receipt.

Process:

  1. You must contact our team within 24 hours of receiving your order.
  2. We will require clear photos/videos as evidence for our quality review.
  3. Our team will investigate the claim and, if the issue is verified, we will promptly guide you through the return and refund process.

Please understand that we cannot accept returns based on taste preference, size, or because the dates are drier than expected, as these are natural characteristics.

We stand by the quality of our products and are committed to a fair resolution for any genuine issues.